Privacy Policy

Our privacy policy is written to help you find out how Indie Computing Corp. handles "Personally identifiable information" (PII). PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read this privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in conjunction with Indie Computing products, Indie Computing websites and Indie Computing business operations. If there are any terms in this privacy policy that you do not agree with, please discontinue your use of Indie Computing products and Indie Computing websites.

Note: We aim to do what’s right by our users and customers, and like to protect your privacy from others, including ourselves, rather more than less. Of course, we still have to run a business and that does require marketing, and some products simply can’t work without some personal data. If you are a customer, or potential customer, and think a specific item in this Privacy Policy could be improved upon, we’d love to hear from you.

What information do we collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you register at an Indie Computing website, fill out a contact form, contact us via e-mail or other forms of electronic communications, or convey the information to us in person, such as at an event or trade show.

The personal information that we collect depends on the context of your interactions with us and Indie Computing websites, the choices you make and the products and services you use. The personal information we collect can include the following:

Name and contact data

We collect your first and last name, e-mail address, other addresses you provide for electronic communications, postal address, phone number, and other similar contact data.

Credentials

We collect passwords, password hints, public keys, and similar security information used for authentication and access to accounts and electronic services.

Payment

Our payment provider handles the collection, storage and processing of payment-related personal information for us. We do not collect, store or process payment-related personal information (such as credit card numbers) except what is necessary to map transactions recorded by our payment provider with our accounts (e.g. the last four digits of the credit card number)

Accounts at other sites

If you choose to register or log in to our websites with a third-party account (such as a social media account), we may have access to certain information about you from the entity that hosts the third-party account. The personal information we receive may vary depending on the third party, but will often include your name, e-mail address, friends list, profile picture as well as other information you choose to make public. Please note that we do not control, and are not responsible for, other uses of your personal information by your third party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Automatically collected information

Like most websites, Indie Computing websites automatically collect certain information when you visit, use or navigate them. Unless you have chosen to register or log into an Indie Computing website, this information does not reveal your specific identity (like your name or contact information). Regardless of authentication, this information may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our sites and other technical information.

We collect this information primarily to maintain the security, availability and operation of Indie Computing websites. We also use it to learn about referrers to our websites, and to learn how to improve our websites for their users.

Information from other sources

We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook) and from other third parties.

Examples of the information we receive from other sources include: social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL and any other information that you choose to make public); marketing leads and search results and links, including paid listings (such as sponsored links).

How do we use your information?

We use personal information for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), in order to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or for compliance with our legal obligations (“Legal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below:

We use the information we collect or receive:

To facilitate account creation and logon process with your Consent

If you choose to link your account with us to a third party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process.

To send you marketing and promotional communications for Business

Purposes and/or with your Consent

We may use your personal information for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time.

To send administrative information to you

for Business Purposes, Legal Reasons and Contractual Reasons. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

To fulfill and manage your orders

for Contractual Reasons. We may use your personal information to fulfill and manage your orders, payments, returns and exchanges.

To request feedback

for our Business Purposes and/or with your Consent.

To protect Indie Computing websites and Indie Computing products

sold to other customers

for Business Purposes and/or for Legal Reasons. We may use your information as part of our efforts to keep sites and products safe, and secure (for example, for fraud monitoring, prevention and anti-spam)

To enable user-to-user communications and group communications with your Consent.

To enforce our terms, conditions and policies

for Business Purposes, Legal Reasons and/or possibly Contractual Reasons.

To respond to legal requests and prevent harm for Legal Reasons

If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

For other Business Purposes

We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our sites, products, services, marketing and your experience.

Who do we share your information with?

We only share and disclose your information in the following situations:

Compliance with Laws

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests and Legal Rights

We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our terms or policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

Vendors, Consultants and Other Third-party Service Providers

We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on Indie Computing webites, which will enable them to collect data about how you interact with the websites over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. We do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

With your Consent

We may disclose your personal information for any other purpose with your consent.

Other users

When you share personal information (for example, by posting comments, contributions or other content to Indie Computing websites) or otherwise interact with public areas of the websites such personal information may be viewed by all users and may be publicly distributed outside the websites in perpetuity. If you interact with other users of our websites and register through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our websites, and view your profile.

Do we use cookies and other tracking technologies?

We use cookies only to the extent they are necessary for login and session management on Indie Computing websites.

The third-party service providers that we use have their own cookie policies that we have no control over.

Where does your information reside?

Indie Computing Corp. is based in the United States of America. All information collected by us is stored in the United States of America.

How long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

How do we secure your information?

We have implemented what we believe are appropriate technical and organizational security measures designed to protect the security of any personal information we collect or process.

However, no system is ever 100% secure. Although we will do our best to protect your personal information, transmission of personal information is at your own risk.

Do we collect information from minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using Indie Computing websites or Indie Computing products, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the sites or products.

If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.

What are your privacy rights?

There is an ever-increasing, increasingly bewildering array of privacy regulations all around the world. We like that! But we do not have, nor can we afford, the lawyers required to track them all and write a privacy policy that discusses them all. So what about this:

If you believe you have a certain privacy right, and you need our help in exercising this right, contact us and tell us about it. It would help if you could clearly explain this right and what you’d like us to do and why. We plan to be sympathetic.

Updates to this policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated date and the updated version will be effective as soon as it is accessible.

Last updated: August 1, 2018